Frequently Asked Questions - Installation and Training
Call points are mounted on wall brackets and can be moved if required for safe, easy operation, or secured using a locking clip.
Medicare wireless Nursecall systems reduce the amount of space needed. Display panels can be wall mounted to avoid the need for desk space.
These require a 12v power supply but are wirelessly controlled by the call point.
As specialists in radio technology we specialise in providing systems to all types of care facilities regardless of size and structure. Our specialist team will carry out all the required checks to give you total peace of mind.
As the nurse call system is wireless there is no need to redecorate as a result of the nurse call system being installed.
As there are no wires, no fundamental changes are needed to the building and very little manual labour is required. As such there is minimal disruption for either residents or staff.
Most of our nurse call systems are installed within one day, however because there are no wires to install many of our systems are installed much quicker than this.
Simply telephone our order line 0800 849 5123
We offer free onsite training with every new installation of our system to run through all aspects of the system.
Display panels, pagers and over door lights provide staff with a simple and safe method of correctly identifying the location of any call, and can be arranged in various configurations to suit any environment.
Standard calls, assistance and emergency calls each have their own specific tone.
Indicator lights can be configured for over-bed, over-door or ‘follow me’ indication.
Firstly telephone our engineering helpline who will offer some suggestions as to how it can be resolved.
If electrical components within the devices are damaged, call 0800 8495123 to speak with a member of our technical staff who may be able to offer a solution over the phone. If not, we can despatch replacements by Next day courier.
If the label is damaged it can be replaced in seconds, leaving the call point looking as good as new.
The room unit transmitters use standard 2 x AA batteries. Under normal conditions they would be expected to last up to 2 years.
